Retail Operations Lead — Donor Goods & Team Leadership

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC.; Waterloo (IA); On-site; USD 23,556 - 25,733; Full time

Job summary

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. is seeking a Crossroads Assistant Store Manager in Waterloo, Iowa. The role involves supervising Sales Associates, managing store operations, and ensuring a high level of customer service. Ideal candidates will have a High School Diploma, effective communication skills, and previous supervisory experience. The position offers an hourly wage between $17.1 and $18.68, and is pivotal in achieving store and operational goals while aligning with Goodwill's mission.

Qualifications

• Minimum of 1 year military service or related full-time employment.
• Supervisory experience preferred.
• Must be willing to obtain a forklift license if able.

Responsibilities

• Oversee retail or operations activities through direct supervision.
• Provides vision, leadership, direction, and supervision of staff.
• Ensures good customer service and quality merchandise.

Skills

Effective written and verbal communication skills

Computer proficiency

Ability to handle and maintain confidential information

Reliable transportation

Positive attitude

Education

High School Diploma or Equivalent

Tools

Forklift

Job description

GOODWILL INDUSTRIES OF NORTHEAST IOWA, INC. is seeking a Crossroads Assistant Store Manager in Waterloo, Iowa. The role involves supervising Sales Associates, managing store operations, and ensuring a high level of customer service. Ideal candidates will have a High School Diploma, effective communication skills, and previous supervisory experience. The position offers an hourly wage between $17.1 and $18.68, and is pivotal in achieving store and operational goals while aligning with Goodwill's mission.