Assistant Store Manager: Lead Sales, Service & Team Growth

Brobston Group; Los Angeles (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Hourly pay range $26.00 - $28.00

Monthly Incentive Program

Paid Time Off (local laws)

VIP access to L'Oréal's shop

E-learning & development

Employee resource groups

Wellness programs

Job summary

Aesop in Los Angeles is seeking an Assistant Store Manager to support the store manager in delivering exceptional customer experiences and driving commercial performance. You will coach a high-performing team, participate in daily briefings, and ensure operations on the shop floor align with brand standards.

This role requires 2+ years of supervising a customer- and sales-driven team, strong selling ability, and a flexible schedule including weekends.

Qualifications

• 2+ years supervising a team in a retail or hospitality setting.
• Strong understanding of sales targets and KPIs.
• Ability to coach and develop staff on the shop floor.
• Flexible schedule including weekends and full days.

Responsibilities

• Drive performance with quarterly goals and commercial plans.
• Lead customer experience through training and coaching.
• Sign off RC induction and support performance reviews.
• Prioritize shop-floor time and uphold retail standards.

Skills

People leadership

Commercial acumen

Coaching & feedback

Sales & customer service

Weekend availability

Job description

Aesop in Los Angeles is seeking an Assistant Store Manager to support the store manager in delivering exceptional customer experiences and driving commercial performance. You will coach a high-performing team, participate in daily briefings, and ensure operations on the shop floor align with brand standards.

This role requires 2+ years of supervising a customer- and sales-driven team, strong selling ability, and a flexible schedule including weekends.