Store Manager - Fan Experience & Growth

Lids; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Lids Store Manager in Atlanta oversees daily store operations, drives sales performance, and ensures an outstanding customer experience. You lead recruiting, onboarding, and ongoing training, while maintaining brand standards and a welcoming team environment.

You will coach staff to achieve KPIs, manage schedules, and resolve customer issues promptly, contributing to a best-in-class retail experience for fans and partners alike.

Qualifications

• Experience leading a retail team and delivering strong customer service.
• Ability to hire, onboard, and develop team members.
• Proven track record of achieving sales targets and KPIs.

Responsibilities

• Lead store operations to meet sales targets and deliver exceptional service.
• Oversee hiring strategy, onboarding, and training of staff.
• Manage scheduling, timekeeping, and employee relations as needed.
• Drive a positive, inclusive store culture and reinforce company standards.

Skills

Customer service

Leadership

Hiring

Job description

Lids Store Manager in Atlanta oversees daily store operations, drives sales performance, and ensures an outstanding customer experience. You lead recruiting, onboarding, and ongoing training, while maintaining brand standards and a welcoming team environment.

You will coach staff to achieve KPIs, manage schedules, and resolve customer issues promptly, contributing to a best-in-class retail experience for fans and partners alike.