Store Manager - Lead Fan-Driven Retail Experience

Lids; Hanover (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Paid Time Off

Employee discount

Career development

Early Wage Access

Bonus potential

Job summary

Lids is seeking a Store Manager to lead daily operations of a retail location in the United States. You will oversee hiring, onboarding, and training, while driving sales, ensuring first-class customer service, and maintaining store standards.

This role requires strong leadership, communication, and a passion for team development. As a Store Manager, you will manage scheduling, payroll compliance, visual merchandising, and inventory processes, collaborating with district leaders to achieve KPIs

Qualifications

• Experience building hiring plans and onboarding processes.
• Ability to train and develop non-Keyholders and promotions.
• Proven ability to engage and manage a diverse team while upholding standards.

Responsibilities

• Lead store hiring strategy and onboarding processes.
• Drive sales strategy and achieve KPIs while delivering excellent customer service.
• Manage scheduling, payroll compliance, and store operations.
• Ensure proper use of MPOS and product/embroidery standards.
• Provide coaching, performance feedback, and career development.
• Collaborate across store channels and with district leadership.

Skills

Hiring strategy

Onboarding

Team engagement

Training leadership

Employee relations

Communication

Tools

MPOS

Lids Custom

Job description

Lids is seeking a Store Manager to lead daily operations of a retail location in the United States. You will oversee hiring, onboarding, and training, while driving sales, ensuring first-class customer service, and maintaining store standards.

This role requires strong leadership, communication, and a passion for team development. As a Store Manager, you will manage scheduling, payroll compliance, visual merchandising, and inventory processes, collaborating with district leaders to achieve KPIs