Store Manager - Banking & Customer Advisory

TD Bank Group (TD); Peabody (MA); Vor Ort; USD 41.000 - 61.000; Vollzeit

Zusammenfassung

TD Bank Group (TD) in West Peabody, MA is seeking an Assistant Store Manager to lead day-to-day service, sales, and operations. You will guide a team focused on delivering TD’s model of convenience and personalized advice, growing customer relationships and ensuring compliance across all store activities.

The role requires 2+ years of customer/sales experience, supervisory skills, and strong communication. Notary license preferred; MS Office proficiency is expected.

Qualifikationen

• Undergraduate degree or equivalent experience.
• 2+ years experience working with customers and or sales in any capacity or equivalent.
• Supervisor or leadership experience preferred.
• Demonstrated ability to provide Legendary Customer Service.
• Strong verbal and written communication skills.
• Sales and Operational Management skills.
• Ability to manage competing priorities.
• Previous consumer and residential lending experience preferred.
• Proficient in Microsoft Office.
• Knowledge of banking products and services preferred.
• Demonstrated organization, interpersonal, communication and decision-making skills.
• Notary License (Preferred).
• Must maintain an active registration status with NMLS upon hire to be able to engage in conversations with customers about loan products, facilitates the application intake.

Aufgaben

• Lead a team to achieve store objectives and provide legendary customer service.
• Coach staff on advice and product recommendations.
• Ensure compliance and risk management in daily operations.
• Deliver end-to-end banking advice to customers.
• Drive sales opportunities and referrals through leads and partnerships.
• Manage schedules and operational workflows for the store.

Kenntnisse

Strong verbal and writtencommunication

Customer service experience

Sales and operational management

Ability to manage competing priorities

Ausbildung

Undergraduate degree or equivalent experience

Notary License (Preferred)

NMLS registration (preferred)

Tools

Microsoft Office

Jobbeschreibung

TD Bank Group (TD) in West Peabody, MA is seeking an Assistant Store Manager to lead day-to-day service, sales, and operations. You will guide a team focused on delivering TD’s model of convenience and personalized advice, growing customer relationships and ensuring compliance across all store activities.

The role requires 2+ years of customer/sales experience, supervisory skills, and strong communication. Notary license preferred; MS Office proficiency is expected.