Store Manager, Art & Collectibles—Premium Experience

Pop-Mart-Americas-Inc.; Annapolis (MD); On-site; USD 72,000 - 82,000; Full time

Benefits offered by this job

401k

Health insurance

PTO

Paid sick leave

Family leave

Job summary

POP MART in Annapolis Mall is seeking a Store Manager to lead all aspects of the business, drive exceptional customer experiences, develop a high-performing team, and ensure operational excellence across inventory, visual presentation, and daily store activities.

You will own sales performance, KPI tracking (conversion, UPT, ATV, payroll productivity), and staff development, reporting to the District/Area Manager.

Qualifications

• 3+ years of retail management experience in high-volume, customer-focused stores.
• Experience leading teams of 10 or more and coaching leaders.
• Strong understanding of retail KPIs and using metrics to drive performance.
• Experience executing visual merchandising standards and marketing initiatives.
• Excellent leadership, communication, and problem-solving skills.

Responsibilities

• Own the overall store performance including sales, payroll, expenses and inventory.
• Lead recruitment, coaching, development, and retention of a high-performing team.
• Drive KPIs such as Sales Conversion, UPT, ATV, and inventory accuracy.
• Deliver exceptional customer experiences and promote POP MART's brand.
• Oversee store operations, scheduling, cash handling, and loss prevention.

Education

Associate's or Bachelor's degree in Business, Retail Management, or a related field

Job description

POP MART in Annapolis Mall is seeking a Store Manager to lead all aspects of the business, drive exceptional customer experiences, develop a high-performing team, and ensure operational excellence across inventory, visual presentation, and daily store activities.

You will own sales performance, KPI tracking (conversion, UPT, ATV, payroll productivity), and staff development, reporting to the District/Area Manager.