Store Leadership Pro — Wireless Sales & Customer Experience

Victra - Verizon Authorized Retailer; Martinsburg (WV); On-site; USD 43,000 - 67,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision

Paid Maternity Leave

401K Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Career Advancement Opportunities

Job summary

Victra - Verizon Authorized Retailer is seeking an Assistant General Manager for a retail store in the United States. You will lead a sales team, coach individuals, and drive sales targets while maintaining exceptional customer experiences.

You will handle daily operations, merchandising, staffing, and financial metrics, with responsibilities for training and developing the team to achieve strong results. A supportive, performance-driven environment is emphasized.

Qualifications

• Background in customer service within a retail or wireless environment.
• 1–2 years in a customer service or leadership role.
• Experience managing teams and achieving sales goals.

Responsibilities

• Lead and coach the sales team to deliver outstanding customer experiences.
• Set daily/weekly/monthly goals and monitor performance.
• Provide training and mentoring to close skill gaps and improve metrics.
• Oversee store operations, staffing, and financial data reporting.
• Manage inventory, merchandising, and store cleanliness.
• Lead opening/closing duties and ensure store uptime.

Skills

Team leadership

Customer service

Sales goals

Coaching

Merchandising

Education

High school diploma or GED

Job description

Victra - Verizon Authorized Retailer is seeking an Assistant General Manager for a retail store in the United States. You will lead a sales team, coach individuals, and drive sales targets while maintaining exceptional customer experiences.

You will handle daily operations, merchandising, staffing, and financial metrics, with responsibilities for training and developing the team to achieve strong results. A supportive, performance-driven environment is emphasized.