Store Leadership & Growth Architect

Carter's Inc.; Columbus (OH); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Referral bonuses

GED/degree tuition support

Paid time off

Job summary

Carter’s Inc. in Columbus, OH is seeking a Store Manager who can lead a team, drive sales, and create an inclusive, high-performing store environment.

You will coach staff, manage payroll and budgets, mentor leaders, and ensure exceptional customer experiences across in-store and omnichannel channels, while upholding Carter’s commitments to quality, family-focused brand, and community.

Qualifications

• Minimum 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED is required.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.).

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company’s direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Customer service

Communication

Retail operations

Education

High school diploma or GED

Tools

Outlook

Excel

POS systems

Job description

Carter’s Inc. in Columbus, OH is seeking a Store Manager who can lead a team, drive sales, and create an inclusive, high-performing store environment.

You will coach staff, manage payroll and budgets, mentor leaders, and ensure exceptional customer experiences across in-store and omnichannel channels, while upholding Carter’s commitments to quality, family-focused brand, and community.