Store Leader: Growth, Inclusion & Omnichannel Impact

Carters; East Point (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Brand discount 30%

Paid time off

Parental leave

Job summary

Carter's is seeking a Store Manager in Georgia to lead daily store operations, coach the team, and deliver exceptional customer service. You will drive merchandising, payroll, budgets, and KPI-based results while maintaining a welcoming, inclusive environment for shoppers and associates.

You will build talent, develop leaders, and ensure the omnichannel experience is seamless across in-store and digital channels, benefiting families and brand growth.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company's direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Customer service

Communication

Team development

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter's is seeking a Store Manager in Georgia to lead daily store operations, coach the team, and deliver exceptional customer service. You will drive merchandising, payroll, budgets, and KPI-based results while maintaining a welcoming, inclusive environment for shoppers and associates.

You will build talent, develop leaders, and ensure the omnichannel experience is seamless across in-store and digital channels, benefiting families and brand growth.