Store Leadership: Grow People & Drive Operations

Philz Coffee; Colma (CA); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision insurance

401(k) with company match

Free drink and food item per shift

Employee assistance program

Discounts on beans, merch

Job summary

Philz Coffee in Colma, CA is seeking an Assistant General Manager to join our store leadership team. You will oversee store operations, staffing, food costs, customer experience, and team development, using sound judgment to implement Philz initiatives.

The role requires 2–3 years of supervisory experience in fast-paced food & beverage, strong people programs experience, and the ability to coach, train, and roll out promotions. Excellent scheduling and safety focus are essential.

Qualifications

• 2–3 years of supervisory experience in a fast-paced, high-volume food & beverage environment.
• 1–2 years of experience in people programs such as hiring, training, and coaching team members.
• Previous experience in store-level rollouts of promotions and programs.
• Experience managing scheduling, inventory, payroll, and compliance.
• Strong experience supervising food safety and other risk management programs.
• Familiarity with financial controls, including labor and food cost management.
• Proficiency with Google Suite and Microsoft Suite. Exposure to scheduling and/or inventory systems a plus.
• Schedule flexibility and willing and able to work a variety of days and shifts.

Responsibilities

• Oversee key components of store operations, including staffing levels, food costs, customer experience, and team performance.
• Manage food and operations safety standards, run monthly audits, and ensure prompt follow-up.
• Ensure a store experience that is in line with Philz's core values and standards.
• Respond to customer feedback across all channels and take action to improve the store experience.
• Coach and evaluate team members, providing feedback and making decisions that support their growth.
• Lead the rollout of new initiatives and ensure your team is trained and ready.

Skills

Supervisory experience

Hiring & training

Store operations oversight

Food safety & risk management

Payroll & scheduling

Budget & cost control

Google Suite

Microsoft Office

Tools

Scheduling systems

Inventory systems

POS systems

Job description

Philz Coffee in Colma, CA is seeking an Assistant General Manager to join our store leadership team. You will oversee store operations, staffing, food costs, customer experience, and team development, using sound judgment to implement Philz initiatives.

The role requires 2–3 years of supervisory experience in fast-paced food & beverage, strong people programs experience, and the ability to coach, train, and roll out promotions. Excellent scheduling and safety focus are essential.