Store Leadership Associate - Elevate Customer Experience

Designer Brands Inc.; Duluth (MN); On-site; USD 45,000 - 60,000; Full time

Job summary

Designer Brands Inc. is seeking a Store Team Member to support management in delivering exceptional customer experiences. The role focuses on customer service, merchandising, omni activities, and inventory controls to drive sales and store performance.

You will partner with the management team to understand priorities, help with store recovery, and ensure adherence to policies and procedures while maintaining a positive, energetic store environment.

Qualifications

• Customer service excellence required.
• Strong teamwork and collaboration required.
• Good communication skills (verbal and written).
• Flexibility to work various shifts including nights/weekends/holidays.

Responsibilities

• Support store management in daily operations and customer service.
• Assist with merchandising, inventory, and omni-channel activities to drive sales.
• Ensure store standards, safety, and adherence to policies.

Skills

Customer service

Collaborative relationships

Verbal and written communication

Tempo and accountability

Nights, weekends, holidays flexibility

Technology for customer interactions

Stamina: stand/walk 100%

Lifting up to 50 pounds

Mobility: stoop/kneel/crouch

Education

High school diploma or equivalent

Job description

Designer Brands Inc. is seeking a Store Team Member to support management in delivering exceptional customer experiences. The role focuses on customer service, merchandising, omni activities, and inventory controls to drive sales and store performance.

You will partner with the management team to understand priorities, help with store recovery, and ensure adherence to policies and procedures while maintaining a positive, energetic store environment.