Assistant Store Manager - Shoes & Customer Experience

Designer Brands; Overland Park (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Designer Brands is seeking a Store Team Member to support management in delivering exceptional customer service, merchandising, omni-channel activities, and inventory control to drive sales.

You will collaborate with leadership to prioritize daily and weekly goals, participate in merchandise placement, fulfillment, and store recovery, and assist in adherence to company policies and asset protection standards.

Qualifications

• Excellent customer service by exhibiting professionalism and enthusiasm.
• Ability to develop collaborative working relationships.
• Strong verbal and written communication skills.
• Ability to move with tempo and hold the team accountable to meet time-bound expectations.
• Must be available to work nights, weekends, holidays, and shifts outside traditional hours.
• Proficient with store tech (Register, keypad, devices).
• Must be able to stand/walk up to 100% of shift.
• Able to lift up to 50 pounds occasionally to frequently.
• Able to stoop, kneel, crouch or crawl as required.

Responsibilities

• Maintain store standards and ensure positive customer experiences.
• Complete daily open/close tasks including cleaning and recovery.
• Review and communicate action plans to ensure tasks are completed.

Skills

Customer service

Team collaboration

Communication

Tempo/pace

Technology use

Stamina

Education

High school diploma

Some college

Job description

Designer Brands is seeking a Store Team Member to support management in delivering exceptional customer service, merchandising, omni-channel activities, and inventory control to drive sales.

You will collaborate with leadership to prioritize daily and weekly goals, participate in merchandise placement, fulfillment, and store recovery, and assist in adherence to company policies and asset protection standards.