Store Experience Leader & Operations Coach

Designer Brands; Long Beach (CA); On-site; USD 26,000 - 40,000; Full time

Job summary

Designer Brands in Long Beach, CA, seeks a Store Associate to support management with customer service, merchandising, and omni activities, plus all inventory tasks to drive sales. You will partner with the Store Manager on priorities, help with merchandise placement, fulfillment, and store recovery, and assist in opening/closing duties.

Be part of a team focused on a positive customer experience, meeting KPI targets, and maintaining store standards.

Qualifications

• Excellent customer service with a positive, professional demeanor.
• Strong verbal and written communication skills.
• Ability to move with tempo and keep the team accountable.
• Availability for nights, weekends, holidays and varied shifts.
• Proficient with technology for customer interactions (registers, devices).
• Ability to stand/walk most of the shift and lift up to 50 pounds.

Responsibilities

• Support management with customer service, merchandising, omni activities and inventory tasks.
• Ensure store standards and complete open/close duties including cleaning and maintenance.
• Review actions and communicate plans to complete tasks across day/week/month.
• Improve sales by leveraging inventory reports and merchandise presentations.
• Assist in audits, donations, transfers, damages and policy enforcement.
• Support Store Manager with scheduling, payroll and associate relations tasks.

Skills

Customer service

Team collaboration

Communication

Tech proficiency

Mobility/Endurance

Attention to detail

Education

High school diploma or equivalent

Some college preferred

Tools

Register

POS devices

iPhone

Calculator

Job description

Designer Brands in Long Beach, CA, seeks a Store Associate to support management with customer service, merchandising, and omni activities, plus all inventory tasks to drive sales. You will partner with the Store Manager on priorities, help with merchandise placement, fulfillment, and store recovery, and assist in opening/closing duties.

Be part of a team focused on a positive customer experience, meeting KPI targets, and maintaining store standards.