Store Leader: Talent Growth & Customer Experience

Carters Inc.; Atlanta (GA); Presencial; USD 52 000 - 72 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

30% employee discount on Carter’s品牌

GED or English language tuition-free

Paid time off and parental leave

Adoption assistance

Charitable matching gifts

Professional development

Resumo da oferta

Carter’s Inc. is seeking a Store Manager in Atlanta, GA. You will lead a team to deliver exceptional customer service, manage operations, and drive sales growth across in-store, online, and loyalty initiatives.

You’ll coach leaders, optimize staffing and budgets, and foster an inclusive, engaging environment for families and associates alike. This role emphasizes brand expertise and operational excellence.

Qualificações

• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.

Responsabilidades

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company’s direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Conhecimentos

Leadership

People Management

Coaching & Development

Budgeting & Payroll

KPI Analysis

Customer Service

Communication

Retail Operations

Technology Skills

Formação académica

High School Diploma or GED

Ferramentas

Outlook

Excel

POS Systems

Web navigation

Descrição da oferta de emprego

Carter’s Inc. is seeking a Store Manager in Atlanta, GA. You will lead a team to deliver exceptional customer service, manage operations, and drive sales growth across in-store, online, and loyalty initiatives.

You’ll coach leaders, optimize staffing and budgets, and foster an inclusive, engaging environment for families and associates alike. This role emphasizes brand expertise and operational excellence.