Customer-Centric Store Leader for Growth & Team

Carters Inc.; Atlanta (GA); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Education program: GED or degree fortu

Paid time off

Job summary

Carter’s Inc. in Atlanta seeks an Assistant Store Manager to be the first face of the brand for growing families. You’ll welcome customers, showcase our baby essentials, and help prepare families for school and everyday moments.

A leader who fosters inclusivity and drives team development will thrive here. The role focuses on workforce management, coaching, and achieving KPIs while delivering exceptional service across omnichannel experiences.

Qualifications

• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED is required.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Retail management

Supervisory

Customer engagement

Outlook

Excel

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s Inc. in Atlanta seeks an Assistant Store Manager to be the first face of the brand for growing families. You’ll welcome customers, showcase our baby essentials, and help prepare families for school and everyday moments.

A leader who fosters inclusivity and drives team development will thrive here. The role focuses on workforce management, coaching, and achieving KPIs while delivering exceptional service across omnichannel experiences.