Store Leader: People-First, Growth & Service

Carters Inc.; Springfield Township (Delaware County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Employee discount

Referral bonuses

Paid time off

Holidays

Parental leave

Adoption assistance

Charitable matching gifts

Professional development

Job summary

Carter’s Inc. is seeking an Assistant Store Manager to be the first face of the brand for growing families. You’ll greet customers, guide them to our baby essentials, and support a welcoming store culture that values teamwork and growth.

You will lead a team, coach for service excellence, manage schedules, and help drive sales. Carter’s offers training, health benefits, employee discounts, parental leave, and development opportunities to help your career grow.

Qualifications

• Minimum 1 year of retail or related management experience.
• Strong verbal and written communication and leadership skills.
• Ability to work a flexible schedule including weekends and holidays.
• High school diploma or GED required.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and assist with our product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to achieve service standards and omnichannel experience.
• Analyze the business and drive improvements by communicating and tracking KPIs with the team.
• Assist the Store Manager with recruiting, hiring, training, and development of store staff.
• Plan, track, and report tasks and financial results using company tools.
• Partner with Store Manager on merchandising standards, promotions, and product placement.
• Reduce loss through consistent customer service and operational controls.

Skills

Retail management

Customer service

Leadership

Communication

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s Inc. is seeking an Assistant Store Manager to be the first face of the brand for growing families. You’ll greet customers, guide them to our baby essentials, and support a welcoming store culture that values teamwork and growth.

You will lead a team, coach for service excellence, manage schedules, and help drive sales. Carter’s offers training, health benefits, employee discounts, parental leave, and development opportunities to help your career grow.