Store Leader: Baby Brand Retail & Customer Experience

Carters; Springettsbury Township (York County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Employee discount (30%+)

Referral bonuses

Tuition assistance (Education programs

Job summary

Carter's is seeking an Assistant Store Manager in a dynamic retail environment. You will be the first face of the brand, greet customers, coach a team, and drive sales with a focus on service, product knowledge, and KPI performance.

The role requires leadership, strong communication, and the ability to manage a team while ensuring a welcoming store atmosphere. Availability for diverse shifts and a commitment to ongoing development are expected.

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED required.
• Proficient computer and technology skills (Outlook, Excel, Web navigation).
• Strong verbal and written communication skills.

Responsibilities

• Manage and lead store team, including recruiting, hiring, training and development.
• Provide exceptional customer service and engage customers on product styles and benefits.
• Analyze KPIs with the team and drive actions to improve results.
• Plan merchandising, promotions, and product placement to meet goals.
• Support loss prevention through consistent operating controls and service standards.

Skills

Leadership

Customer engagement

Communication skills

Proficient computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter's is seeking an Assistant Store Manager in a dynamic retail environment. You will be the first face of the brand, greet customers, coach a team, and drive sales with a focus on service, product knowledge, and KPI performance.

The role requires leadership, strong communication, and the ability to manage a team while ensuring a welcoming store atmosphere. Availability for diverse shifts and a commitment to ongoing development are expected.