People-First Store Leader: Growth & Coaching

Carters Inc.; Virginia (MN); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Health benefits

30% employee discount

Education program

Paid time off and holidays

Career development

Résumé du poste

Carter’s Inc. is seeking an Assistant Store Manager to lead our store team and deliver outstanding service for growing families across the United States.

You will coach staff, drive KPIs, and ensure a welcoming, inclusive environment on the sales floor while representing our brand values. Responsibilities include workforce management, recruiting and training, merchandising execution, and loss prevention, with a strong emphasis on customer-focused experiences and collaborative leadership with the

Qualifications

• A positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.
• Demonstrated leadership, supervisory, and customer engagement skills.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• Minimum of 1 year of retail or related management experience.
• A high school diploma or GED.

Responsabilités

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Connaissances

Leadership

Customer engagement

Retail management

Communication

Proficient computer skills

Outlook

Excel

Web navigation

Formation

High school diploma or GED

Outils

Outlook

Excel

Web navigation

Description du poste

Carter’s Inc. is seeking an Assistant Store Manager to lead our store team and deliver outstanding service for growing families across the United States.

You will coach staff, drive KPIs, and ensure a welcoming, inclusive environment on the sales floor while representing our brand values. Responsibilities include workforce management, recruiting and training, merchandising execution, and loss prevention, with a strong emphasis on customer-focused experiences and collaborative leadership with the