Store Leader: Operations & People Champion

The Kroger Co.; Columbus (OH); Presencial; USD 65.000 - 95.000; Jornada completa

Descripción de la vacante

The Kroger Co. is seeking a Store Manager in Columbus, OH to lead operations and drive a best-in-class shopping experience. You will oversee scheduling, merchandising, safety, and associate development while guiding teams to meet sales and budget goals.

You will partner with department heads, coach leaders, and collaborate with unions where applicable to optimize performance and customer satisfaction in a fast-paced retail environment.

Formación

• Experience leading and developing associates to achieve customer service and business goals.
• Proven ability to use KPIs and data to identify opportunities and drive decisions.
• Experience in fast-paced retail and cross-department collaboration.
• Strong communication and problem-solving skills.
• Ability to manage budgets and labor costs.

Responsabilidades

• Assist store manager and associates in creating a favorable customer shopping experience.
• Lead merchandising and operating initiatives with department heads.
• Develop action plans from Associate Insight survey results.
• Identify store opportunities and implement timely solutions.
• Model high level of customer service and address issues.
• Support total store operations in the store manager’s absence.
• Monitor weekly, period, and annual sales and budgets.
• Collaborate with managers to maximize sales and reduce shrink.
• Participate in labor management and expense control.
• Ensure compliance with laws and policies.
• Coach leaders to build bench strength.

Conocimientos

Leadership

Coaching

Customer service

Team building

Data-driven decisions

Educación

High school diploma/GED

Descripción del empleo

The Kroger Co. is seeking a Store Manager in Columbus, OH to lead operations and drive a best-in-class shopping experience. You will oversee scheduling, merchandising, safety, and associate development while guiding teams to meet sales and budget goals.

You will partner with department heads, coach leaders, and collaborate with unions where applicable to optimize performance and customer satisfaction in a fast-paced retail environment.