Store Leader: Guest Experience & Ops Excellence

Smoothie King; Frisco (TX); On-site; USD 52,000 - 66,000; Full time

Job summary

Smoothie King is seeking an Assistant General Manager to support the GM in delivering an exceptional guest experience and upholding brand standards. You will help lead the team, monitor KPI performance, and drive local store initiatives.

Responsibilities include managing daily operations, cash handling, ensuring food safety, coordinating marketing activities, scheduling, and maintaining a clean, welcoming store environment while embodying the company mission and values.

Qualifications

• High school diploma or GED required.
• ServSafe Certification required.
• 2+ years’ experience as a shift lead in a restaurant or similar retail/customer service business.

Responsibilities

• Assist GM with hiring and leading the team to deliver a great guest experience.
• Utilize operational tools to achieve operational excellence.
• Develop local store marketing plans and community outreach.
• Collaborate with GM to deliver smoothies and healthy products; review KPIs for improvements.
• Manage cash activities and daily deposits.
• Ensure food safety guidelines are followed by store and team.

Skills

Microsoft Word

Excel

Communication skills

Education

High School diploma or GED

ServSafe Certification

Job description

Smoothie King is seeking an Assistant General Manager to support the GM in delivering an exceptional guest experience and upholding brand standards. You will help lead the team, monitor KPI performance, and drive local store initiatives.

Responsibilities include managing daily operations, cash handling, ensuring food safety, coordinating marketing activities, scheduling, and maintaining a clean, welcoming store environment while embodying the company mission and values.