Store Leader: Grow Talent & Delight Customers

Carter's Inc.; Dawsonville (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Discount on Carter's brand products

Health benefits

Referral bonuses

GED/ESL tuition support

Job summary

Carter’s Inc. in Dawsonville, GA is seeking a Store Manager to lead a team and deliver outstanding service for families shopping baby and children's apparel. You will drive sales and coaching, ensuring brand standards and efficient store operations.

You will coach staff, manage payroll and budgets, optimize customer experience, and foster a welcoming, inclusive environment that supports growth and development for your team.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• Proficient in Outlook and Excel.

Responsibilities

• Build a talent pipeline through networking and recruiting
• Develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
• Execute Company’s direction on merchandising and operations
• manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership experience

Communication skills

Customer focus

Problem solving

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s Inc. in Dawsonville, GA is seeking a Store Manager to lead a team and deliver outstanding service for families shopping baby and children's apparel. You will drive sales and coaching, ensuring brand standards and efficient store operations.

You will coach staff, manage payroll and budgets, optimize customer experience, and foster a welcoming, inclusive environment that supports growth and development for your team.