Store Leader - Elevate Service & Team Growth

Skims; Town of Florida (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive Pay with a performance-

401(k) plan

Generous employee discount

Flexible vacation time

Comprehensive Health, Dental, Vision,

Mental Health benefits

Paid Parental Leave

Employee Referral Bonus Program

Job summary

SKIMS is seeking a Store Leader at Sawgrass Mills to drive a high-energy, guest-centric experience. You will develop and coach a diverse team, uphold brand standards, and lead store operations with a people-first mindset.

You''ll partner with HQ to execute strategies, manage store performance, and elevate service through focused coaching, strong communication, and operational excellence in a fast-paced retail environment.

Qualifications

• 4+ years of leadership experience.
• A proven track record of hiring, leading, and developing effective store teams.
• Strong written and verbal communication skills are required.
• The ability to work closely and effectively with others is important and expected.
• Deep understanding of customer service principles and the ability to provide exceptional service to all customers.
• Strong problem-solving abilities and to adapt and evolve.
• Strong operational and organizational skills.
• Strong visual merchandising skills, a keen eye for detail, ensuring that the store is always presented in a compelling manner.
• Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift
• Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift
• <b>Does not want to be an influencer</b>
• <b>Full Time Availability Requirements: </b>Open Availability. We value flexibility and expect you to be available to work evenings, weekends, holidays, and overtime as needed.

Responsibilities

• Lead with a Customer Obsessed mindset, ensuring that every Team Member is focused on creating a welcoming, inclusive, and personalized experience for each guest.
• Deliver elevated service at speed by coaching your team in real time and maintaining strong floor presence during high-volume moments.
• Embed our mission and values into every part of the store experience and educate Team Members on brand and product expertise.
• Create a strong floor presence and lead through Operational Excellence, managing daily operations, visual execution, and merchandising standards.
• Own key business metrics including P&L, payroll, inventory, and productivity with proactive trend analysis.
• Lead with impact, make quality decisions, and manage schedules and controllables to optimize performance.
• Model Learning Agility, being coachable and focused on growth with ongoing feedback to the team and partners.
• Be flexible and proactive as plans evolve and recruit, onboard, and retain top talent.
• Build clear development plans for your team and support career progression through intentional feedback.
• Foster a culture of ownership, collaboration, and mutual respect through clear communication.
• Set the tone for teamwork, energy, and resilience and keep your team inspired to excel.
• Align daily actions to long-term business vision and drive results with data-driven decisions.
• Collaborate with HQ Support to align on strategies and new initiatives.

Job description

SKIMS is seeking a Store Leader at Sawgrass Mills to drive a high-energy, guest-centric experience. You will develop and coach a diverse team, uphold brand standards, and lead store operations with a people-first mindset.

You''ll partner with HQ to execute strategies, manage store performance, and elevate service through focused coaching, strong communication, and operational excellence in a fast-paced retail environment.