Store Leader: People-First Retail Growth & Ops

Alliance Consumer Growth, LLC; Dallas (TX); On-site; USD 105,000 - 120,000; Full time

Benefits offered by this job

Bonus program

401(k) plan

Employee discount

Vacation policy

Health & life insurance

Mental health support

Parental leave

Referral bonus

Job summary

SKIMS is seeking a Store Leader in Dallas to grow and develop a high-performing team while driving store success. You will coach in real time, manage daily operations, and deliver elevated service with a people-first mindset.

Collaborate with HQ to align strategies and build a culture that values inclusivity and product knowledge. You will lead through operational excellence, balancing speed and quality, and own key metrics from inventory to productivity.

Qualifications

• 4+ years of leadership experience.
• Proven track record of hiring, leading, and developing effective store teams.
• Strong written and verbal communication skills.
• The ability to work closely and effectively with others.
• Deep understanding of customer service principles and the ability to provide exceptional service to all customers.
• Strong problem-solving abilities and to adapt and evolve.
• Strong operational and organizational skills.
• Strong visual merchandising skills, a keen eye for detail.
• Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift.
• Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift.
• Does not want to be an influencer.
• Full Time Availability Requirements: Open Availability. We value flexibility and expect you to be available to work evenings, weekends, holidays, and overtime as needed.

Responsibilities

• Lead with a Customer Obsessed mindset, ensuring that every Team Member is focused on creating a welcoming, inclusive, and personalized experience for each guest.
• Deliver elevated service at speed by coaching your team in real time, using strong floor presence and emotional intelligence to guide high volume moments without losing authenticity and upholding our culture
• Embed our mission and values into every part of the store experience. You actively educate and coach Team Members on what it means to build our brand and be product experts.
• Create a strong floor presence and lead through Operational Excellence. You manage daily operations, drive visual execution, and ensure store standards, replenishment, and merchandising are always on point.
• Own key business metrics including P&L, payroll, inventory, and productivity.
• Lead through the lens of impact. With strong decision quality, you use the right tools, build schedules strategically, and manage controllables to optimize performance while staying customer-first.
• Model Learning Agility by being solutions-oriented, coachable, and focused on growth.
• You remain flexible, focused, and curious when plans evolve.
• Actively hire, onboard, and retain top talent. You’re an effective and proactive recruiter and networker, and your ability to attract the right people strengthens the overall store culture and performance with urgency.
• Build clear development plans for your team and support career progression through intentional feedback and coaching.
• Bring clarity, structure, and accountability to your team through excellent communication.
• Set the tone for teamwork, energy, and resilience. You are approachable, consistent, and clear.
• You motivate through data, behaviors, and outcomes and always align daily actions to the long term business vision.
• Partners cross functionally with HQ Support to ensure alignment on big picture strategies, feedback, and new initiatives that support our stores and brand success.

Skills

Leadership

Hiring talent

Team development

Communication

Customer service

Problem solving

Operations

Visual merchandising

Stand function

Job description

SKIMS is seeking a Store Leader in Dallas to grow and develop a high-performing team while driving store success. You will coach in real time, manage daily operations, and deliver elevated service with a people-first mindset.

Collaborate with HQ to align strategies and build a culture that values inclusivity and product knowledge. You will lead through operational excellence, balancing speed and quality, and own key metrics from inventory to productivity.