Operations Lead: Retail Front & Back‑of‑House

SKIMS; Florida; On-site; USD 39,000 - 55,000; Full time

Benefits offered by this job

401(k) plan

Generous employee discount

Paid Time Off

Health, Dental, Vision, Life Insurance

Job summary

SKIMS is seeking an Assistant Store Leader (Operations) at Sawgrass Mills to partner with the Store Leader in delivering operational excellence and exceptional customer service in a fast-paced setting.

You will help manage back-of-house operations, inventory accuracy, and staff training while upholding brand standards and a guest-focused approach. This role offers growth within SKIMS and leadership development.

Qualifications

• 2–4 years of experience in a retail leadership or operations-focused role.
• Deep understanding of customer service principles and operational processes.
• Strong communication and problem-solving abilities.

Responsibilities

• Support daily operations with a focus on Operational Excellence.
• Oversee Back of House operations, inventory accuracy, and floor flow.
• Coach team on brand standards and customer service behaviors.
• Lead training on product knowledge and visual presentation.

Skills

Retail leadership

Operations management

Inventory control

Customer service

Job description

SKIMS is seeking an Assistant Store Leader (Operations) at Sawgrass Mills to partner with the Store Leader in delivering operational excellence and exceptional customer service in a fast-paced setting.

You will help manage back-of-house operations, inventory accuracy, and staff training while upholding brand standards and a guest-focused approach. This role offers growth within SKIMS and leadership development.