Store Leader: Elevate Customer Experience & Operations

Designer Brands; Lake Mohegan (NY); On-site; USD 26,000 - 40,000; Full time

Job summary

DSW is seeking a Store Leader to support management in delivering outstanding customer service, executing merchandising plans, and handling omni-channel activities and all inventory-related actions to drive sales and results. You will partner with the management team to understand daily, weekly, and monthly store priorities, participate in merchandise placement, fulfillment, and store recovery.

The role emphasizes protecting store assets, ensuring policy compliance, guiding associates,

Qualifications

• Minimum 2 years management experience.
• Minimum high school graduate or equivalent.
• Some college preferred.

Responsibilities

• Ensures customers have a positive experience by maintaining DSW store standards and completing tasks related to daily open/close.
• Review and communicate action plans to ensure all tasks are completed throughout the day/week/month.

Skills

Customer service

Collaborative skills

Communication

Time management

Flexible schedule

Tech savvy

Physical stamina

Lifting 50 lbs

Mobility

Education

High school diploma

Some college

Job description

DSW is seeking a Store Leader to support management in delivering outstanding customer service, executing merchandising plans, and handling omni-channel activities and all inventory-related actions to drive sales and results. You will partner with the management team to understand daily, weekly, and monthly store priorities, participate in merchandise placement, fulfillment, and store recovery.

The role emphasizes protecting store assets, ensuring policy compliance, guiding associates,