Store Leader: Elevate Customer Experience

Bath & Body Works; Jackson (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay earnings option

Benefits package including medical/d​D

Job summary

Responsibilities include coaching teams, leading daily operations, and maintaining a safe, engaging store environment while meeting performance goals and upholding company values.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a supervisory role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.
• Ability to coach and develop associates in real time.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Lead store operations as Store Manager on Duty when scheduled.
• Partner with Sales Leadership to support action plans and execute operations.
• Perform opening/closing routines including deposits and shipments.
• Set daily or shift goals and provide feedback to staff.
• Lead in-store customer experiences through selling and product knowledge.
• Train, coach, and motivate associates to improve selling and customer experience.
• Maintain safety, store appearance, and adherence to policies.

Skills

Sales experience

Customer experience

Operations

Supervisory experience

Communication

Education

High school diploma

Job description

Responsibilities include coaching teams, leading daily operations, and maintaining a safe, engaging store environment while meeting performance goals and upholding company values.