Store Leader: Elevate Experience & Customer Growth

Bath & Body Works; Springfield Township (Delaware County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

40% discount

DailyPay

401k with company match

Employee Assistance Program (EAP)

Tuition reimbursement

Job summary

Bath & Body Works in the United States seeks an Assistant Store Manager to partner with the Store Manager to develop associates, deliver exceptional and consistent customer experiences, and drive growth across the store.

You will lead, coach, and motivate a team, manage daily operations, ensure payroll targets, and uphold our brand values while delivering a high-energy, guest-focused shopping environment.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a manager role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
• Responsible for leadership tasks as delegated by the Store Manager including acting as Manager on Duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
• Partner with the members of the Sales Leadership Team to support action plans that improve results and ensure effective execution of operational activities.
• Implement and sustain floorset direction to optimize the business and bring the product story to life.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.

Skills

Sales experience

Customer service

Operations management

Staff coaching

Communication

Education

High school diploma/GED

Job description

Bath & Body Works in the United States seeks an Assistant Store Manager to partner with the Store Manager to develop associates, deliver exceptional and consistent customer experiences, and drive growth across the store.

You will lead, coach, and motivate a team, manage daily operations, ensure payroll targets, and uphold our brand values while delivering a high-energy, guest-focused shopping environment.