Store Leader: Elevate Customer Experience

LOFT; Braintree (MA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Bonuses

Employee discounts

Professional development

Advancement opportunities

Community impact

Job summary

LOFT is seeking an Assistant Manager for Store 1772-South Shore Plaza in Braintree, MA. You will support the customer experience and shape a strong store culture while leading the sales floor.

In this role, you’ll coach associates, model brand behaviors, and help recruit and develop talent. You’ll drive store operations, deliver omnichannel service, and ensure a welcoming environment for all guests.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors for engagement.
• Educate and coach associates to create genuine customer connections.
• Support recruiting, hiring, and developing talent; drive operational excellence.

Skills

Hospitality mindset

Tech savvy

POS systems

Business acumen

Decision making

Job description

LOFT is seeking an Assistant Manager for Store 1772-South Shore Plaza in Braintree, MA. You will support the customer experience and shape a strong store culture while leading the sales floor.

In this role, you’ll coach associates, model brand behaviors, and help recruit and develop talent. You’ll drive store operations, deliver omnichannel service, and ensure a welcoming environment for all guests.