Assistant Store Manager — Elevate Experience & Team

knitwellgroup; Braintree (MA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development

Community impact partnerships

Job summary

LOFT is seeking an Assistant Manager at Store 1772-South Shore Plaza in Braintree, MA. You will support customer experience and shape store culture, acting as a leader on the sales floor to engage customers and coach associates.

You will help recruit and develop talent, drive omnichannel initiatives, and apply data-driven insights to improve performance. Regular/full-time, with pay range listed, benefits included.

Qualifications

• 1+ year retail management experience (preferred).
• Brings a hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

POS systems

Business acumen

Decision making

Tools

POS software

Job description

LOFT is seeking an Assistant Manager at Store 1772-South Shore Plaza in Braintree, MA. You will support customer experience and shape store culture, acting as a leader on the sales floor to engage customers and coach associates.

You will help recruit and develop talent, drive omnichannel initiatives, and apply data-driven insights to improve performance. Regular/full-time, with pay range listed, benefits included.