Store Experience Leader - Assistant Manager

N23 Premium Brands Opco LLC; Braintree (MA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off & holidays

Employee merchandise discounts

Professional development opportunities

Job summary

LOFT, a brand under KnitWell Group, is seeking an Assistant Manager for Store 1772-South Shore Plaza in Braintree, MA. You will support the customer experience, shape a strong store culture for associates, and lead on the sales floor to engage customers.

You will recruit, hire, and develop talent, use tools to drive operations and financial discipline, and foster an inclusive environment. A hospitality mindset and tech comfort are essential.

Qualifications

• 1+ year retail management experience (preferred).
• Brings a hospitality mindset when connecting with customers and associates
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions

Responsibilities

• Lead on the sales floor and model brand behaviors to engage customers.
• Nurture relationships with customers and associates to deliver exceptional experiences.
• Support Store Manager in recruiting, hiring, and developing talent.
• Use reporting to drive operational excellence and financial discipline.
• Create an inclusive store environment where everyone feels welcome.

Skills

Hospitality mindset

Retail leadership

Customer service orientation

Communication

Initiative & decision making

Retail management experience

Tools

POS system

Job description

LOFT, a brand under KnitWell Group, is seeking an Assistant Manager for Store 1772-South Shore Plaza in Braintree, MA. You will support the customer experience, shape a strong store culture for associates, and lead on the sales floor to engage customers.

You will recruit, hire, and develop talent, use tools to drive operations and financial discipline, and foster an inclusive environment. A hospitality mindset and tech comfort are essential.