Assistant Store Leader — Elevate Customer Experience

LOFT; Hickorytown (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Philanthropy partnerships

Job summary

LOFT in Plymouth Meeting, PA is seeking an Assistant Manager to support customer experience and shape store culture. You will lead on the sales floor, coach associates, and foster an inclusive environment where teams thrive and customers feel valued.

You'll partner with the Store Manager to recruit and develop talent, while leveraging technology and reporting to drive results and a strong omnichannel experience.

Qualifications

• 1+ year retail management experience
• Hospitable, customer-focused leadership
• Tech-savvy with POS systems and store tech
• Strong business acumen and action planning
• Proactive, decisive decision making

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Coach associates to create genuine customer connections.
• Foster an inclusive store environment where everyone feels welcome.
• Use technology to enable a seamless omnichannel experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening and collaborating with the team.

Skills

Retail leadership

Customer service

Team coaching

Decision making

Hospitality mindset

Tools

POS system

Job description

LOFT in Plymouth Meeting, PA is seeking an Assistant Manager to support customer experience and shape store culture. You will lead on the sales floor, coach associates, and foster an inclusive environment where teams thrive and customers feel valued.

You'll partner with the Store Manager to recruit and develop talent, while leveraging technology and reporting to drive results and a strong omnichannel experience.