Store Leader: Customer Experience & Team Mentor

URBN Urban Outfitters, Inc.; Columbia (MD); Sur place; USD 20 000 - 29 000; Temps partiel

Avantages offerts par ce poste

Medical benefits

Employee discounts

PTO

Résumé du poste

URBN Urban Outfitters, Inc. in Columbia, MD is seeking a Key Holder to support store leadership in service, selling, and daily operations. You will mentor the team and help deliver a seamless omni-channel shopping experience.

You will collaborate with leadership to drive sales, manage opening/closing procedures, train new hires, and maintain store standards while delivering exceptional customer experiences.

Qualifications

• Leadership experience
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Eagerness to learn and grow within the organization
• Anthro brand fan

Responsabilités

• Collaborates with the leadership team in cultivating a customer connection and welcoming environment
• Uses KPIs to set team and zoning goals and drive sales
• Executes omni-channel services for a seamless shopping experience
• Manages open/close procedures and maintains store standards
• Trains and onboards new hires
• Maintains daily tasks and supports facilities or IT issues
• Supports shipment and omni fulfillment processes and visual standards
• Contributes to a positive team morale and brand initiatives

Connaissances

Leadership experience

Team player

Flex hours

Eagerness to learn

Anthro brand fan

Description du poste

URBN Urban Outfitters, Inc. in Columbia, MD is seeking a Key Holder to support store leadership in service, selling, and daily operations. You will mentor the team and help deliver a seamless omni-channel shopping experience.

You will collaborate with leadership to drive sales, manage opening/closing procedures, train new hires, and maintain store standards while delivering exceptional customer experiences.