Store Leader: Customer Experience & Team Growth

KnitWell Group; Bethpage (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Career advancement

Community partnerships

Job summary

LOFT in Plainview, NY is seeking an Assistant Manager to support customer experiences and shape a strong store culture. This leadership role offers opportunities to mentor associates, drive sales, and uphold brand standards on the sales floor.

You will cultivate a customer-focused environment, coach teams, and collaborate with the Store Manager on talent development while utilizing technology for a seamless shopping experience.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire, educate, and coach associates to engage customers.
• Lead on the sales floor and model brand behaviors.
• Create an inclusive store environment where everyone feels welcome.
• Use technology to provide seamless omnichannel experiences.
• Support Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening and collaborating with the team.

Skills

Retail management

Customer experience

Leadership

Business acumen

Decision making

Tools

POS system

Job description

LOFT in Plainview, NY is seeking an Assistant Manager to support customer experiences and shape a strong store culture. This leadership role offers opportunities to mentor associates, drive sales, and uphold brand standards on the sales floor.

You will cultivate a customer-focused environment, coach teams, and collaborate with the Store Manager on talent development while utilizing technology for a seamless shopping experience.