Sales Lead — Inspire Teams, Elevate Customer Experience

N23 Premium Brands Opco LLC; Plainview (NY); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT is hiring a Sales Lead in Plainview, NY to partner with the Store Manager on delivering exceptional customer experiences and guiding a team of associates. You will lead by example, coach staff, and model brand standards to create a welcoming environment while driving store performance.

You will collaborate across functions to ensure seamless service, oversee onboarding, and step in as acting manager when needed.

Qualifications

• 6-month retail sales experience preferred.
• Management experience preferred.
• Technology proficient and able to operate a point-of-sale system.
• enjoys communicating and coaching.
• Flexible availability – evenings, weekends, holidays.
• Takes initiative in making thoughtful decisions.
• Able to organize, delegate and prioritize assignments to meet deadlines.

Responsibilities

• Be a representative of the LOFT brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment where everyone feels welcome and engaged.
• Uphold high visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching to help associates excel in customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel experience.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales

People management

POS proficiency

Communication

Coaching

Flexible availability

Decision making

Time management

Tools

Point-of-Sale system

Job description

LOFT is hiring a Sales Lead in Plainview, NY to partner with the Store Manager on delivering exceptional customer experiences and guiding a team of associates. You will lead by example, coach staff, and model brand standards to create a welcoming environment while driving store performance.

You will collaborate across functions to ensure seamless service, oversee onboarding, and step in as acting manager when needed.