Assistant Manager, Store Experience & Team Growth

LOFT; Jefferson Village (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development

Community philanthropy

Job summary

LOFT is seeking an Assistant Manager at Store 1370-Jefferson Valley Mall in NY to lead daily customer experiences and support a strong store culture. You will partner with the Store Manager to coach associates, drive storewide initiatives, and ensure seamless omnichannel service.

Qualifications include 1+ year retail management experience, hospitality mindset, tech savvy with POS, and strong business acumen.

Qualifications

• 1+ year retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient; able to operate a point-of-sale system.
• Strong business acumen; able to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Act as a leader on the sales floor and model brand behaviors.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with seamless omnichannel shopping experiences.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Job description

LOFT is seeking an Assistant Manager at Store 1370-Jefferson Valley Mall in NY to lead daily customer experiences and support a strong store culture. You will partner with the Store Manager to coach associates, drive storewide initiatives, and ensure seamless omnichannel service.

Qualifications include 1+ year retail management experience, hospitality mindset, tech savvy with POS, and strong business acumen.