Store Leader: Elevate Customer Experience & Growth

LOFT; West Babylon (NY); On-site; USD 66,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Job summary

LOFT in West Babylon, NY is seeking a Store Manager to lead customer and associate experiences in-store, focusing on delivering exceptional service and profitable operations. You will coach a team, maintain LOFT visual standards, and drive community engagement while using our omnichannel tools.

Role emphasizes hospitality, people development, budgeting and payroll oversight, and strong communication with store staff. On-site position in Great South Bay area offers competitive pay and benefits.

Qualifications

• 2+ years retail Store Manager or service industry experience (preferred)
• Brings a hospitality mindset when engaging with customers and associates
• Strong people management skills and an ability to develop talent
• Effective leadership, interpersonal, and communication skills
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to develop strategies and create action plans to drive results
• Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Hire and build an effective store team through training, coaching, and talent development.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Develop a strong operational dynamic within the team to achieve store goals.
• Promote in-store community events and philanthropic partnerships.
• Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
• Analyze reporting to develop short and long-term retail plans.
• Manage the day-to-day operations of the store, including opening and closing.

Skills

Retail store management

Hospitality mindset

People management

Leadership & communication

POS proficiency

Business acumen

Task delegation

Tools

Point-of-sale system

Job description

LOFT in West Babylon, NY is seeking a Store Manager to lead customer and associate experiences in-store, focusing on delivering exceptional service and profitable operations. You will coach a team, maintain LOFT visual standards, and drive community engagement while using our omnichannel tools.

Role emphasizes hospitality, people development, budgeting and payroll oversight, and strong communication with store staff. On-site position in Great South Bay area offers competitive pay and benefits.