Assistant Manager — Customer Experience Champion

LOFT; West Babylon (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development

Community partnerships

Job summary

LOFT is seeking an Assistant Manager to support customer experiences and shape a strong store culture for associates in West Babylon, NY. You will lead on the sales floor, mentor staff, and drive omni-channel excellence while maintaining an inviting environment for customers.

The role emphasizes leadership, hospitality, and a strong business mindset, with opportunities for bonuses and professional development. Regular/full-time hours and competitive pay support career growth.

Qualifications

• 1+ year retail management experience
• Hospitality mindset when connecting with customers and associates
• Technology proficient and able to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors for customers.
• Inspire, educate, and coach associates to create genuine connections.
• Create an inclusive store environment where everyone feels welcome.
• Use technology to provide a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

POS system

Business acumen

Initiative

Tools

POS system

Job description

LOFT is seeking an Assistant Manager to support customer experiences and shape a strong store culture for associates in West Babylon, NY. You will lead on the sales floor, mentor staff, and drive omni-channel excellence while maintaining an inviting environment for customers.

The role emphasizes leadership, hospitality, and a strong business mindset, with opportunities for bonuses and professional development. Regular/full-time hours and competitive pay support career growth.