Store Leader: Customer Experience & Team Development

KnitWell Group; Town of Huntington (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid time off

Bonuses

Employee discounts

Professional development

Advancement opportunities

Job summary

LOFT is hiring an Assistant Manager to support customer experience and cultivate a strong store culture at Walt Whitman Mall, Huntington Station, NY. This role leads on the sales floor, coaches associates, and ensures an inclusive, engaging environment for customers and staff.

You will partner with the Store Manager on recruiting, hiring, and developing talent, while using technology and reporting to drive store performance and omnichannel excellence.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset during customer/associate interactions.
• Technology proficient with point-of-sale systems.
• Strong business acumen; able to drive results with action plans.
• Proactive decision-maker with initiative.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome.
• Use technology to provide a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use reporting tools to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Job description

LOFT is hiring an Assistant Manager to support customer experience and cultivate a strong store culture at Walt Whitman Mall, Huntington Station, NY. This role leads on the sales floor, coaches associates, and ensures an inclusive, engaging environment for customers and staff.

You will partner with the Store Manager on recruiting, hiring, and developing talent, while using technology and reporting to drive store performance and omnichannel excellence.