Store Leader & Customer Experience Pro

LOFT; Lancaster (Lancaster County); Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus sister品牌

Professional development and careerAdv

Community impact through philanthropic

Résumé du poste

LOFT in Lancaster, PA is seeking an Assistant Manager to support the customer experience and cultivate a strong store culture with a focus on leadership and teamwork. You will guide associates on the sales floor, coach partners in brand behaviors, and ensure a welcoming, inclusive environment while leveraging technology for a seamless shopping experience.

You’ll collaborate with the Store Manager, drive daily operations, assist in recruiting and developing talent, and contribute to achieving

Qualifications

• 1+ year retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsabilités

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Act as a leader on the sales floor and model brand behaviors.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Connaissances

Retail management

Hospitality mindset

Customer service

Leadership

Technology proficiency

POS system

Business acumen

Decision making

Outils

POS system

Description du poste

LOFT in Lancaster, PA is seeking an Assistant Manager to support the customer experience and cultivate a strong store culture with a focus on leadership and teamwork. You will guide associates on the sales floor, coach partners in brand behaviors, and ensure a welcoming, inclusive environment while leveraging technology for a seamless shopping experience.

You’ll collaborate with the Store Manager, drive daily operations, assist in recruiting and developing talent, and contribute to achieving