Assistant Store Manager: Elevate Customer Experience

N23 Premium Brands Opco LLC; Harrisburg (Dauphin County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Job summary

LOFT’s Harrisburg store in Pennsylvania is seeking an Assistant Manager to support the customer experience and shape a strong store culture. You will lead on the sales floor, model brand behaviors, and nurture relationships with customers and associates.

Bring 1+ year of retail management, hospitality mindset, and technology proficiency with POS. You’ll recruit and develop talent, use reporting to drive results, and foster an inclusive environment across our omnichannel shopping experience.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Act as a leader on the sales floor and model brand behaviors to engage customers.
• Inspire, educate, and coach associates to leverage brand behaviors for genuine connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Customer service

Hospitailty mindset

Technology proficiency

Tools

Point-of-sale system

Job description

LOFT’s Harrisburg store in Pennsylvania is seeking an Assistant Manager to support the customer experience and shape a strong store culture. You will lead on the sales floor, model brand behaviors, and nurture relationships with customers and associates.

Bring 1+ year of retail management, hospitality mindset, and technology proficiency with POS. You’ll recruit and develop talent, use reporting to drive results, and foster an inclusive environment across our omnichannel shopping experience.