Assistant Manager: Omnichannel Customer Experience Leader

N23 Premium Brands Opco LLC; Harmonville (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

LOFT is seeking an Assistant Manager in Plymouth Meeting, PA to support customer experience and shape a strong store culture among associates. You will lead on the sales floor, model brand behaviors, and help drive omnichannel experiences while assisting in recruiting and developing talent.

The role emphasizes hospitality, initiative, and a knack for evaluating business performance to deliver results in a fast-paced retail environment.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Cultivate a customer-focused environment and deliver exceptional experiences.
• Act as a store floor leader and model brand behaviors for customers.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome.
• Support Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.

Skills

Retail management

Hospitality mindset

POS system proficiency

Business acumen

Decision making

Job description

LOFT is seeking an Assistant Manager in Plymouth Meeting, PA to support customer experience and shape a strong store culture among associates. You will lead on the sales floor, model brand behaviors, and help drive omnichannel experiences while assisting in recruiting and developing talent.

The role emphasizes hospitality, initiative, and a knack for evaluating business performance to deliver results in a fast-paced retail environment.