Retail Store Leader: Elevate Customer Experience and Growth

designerbrands; New York (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

DSW Designer Brands in New York is seeking a Store Manager to lead a high-energy retail team and deliver a best-in-class customer experience. You will drive sales, coach associates, and execute store strategies that align with company goals.

Responsibilities include managing labor, inventory, and omni-channel activities while maintaining strong standards and policy adherence. A minimum of four years in retail leadership and the ability to work nights and weekends are required.

Qualifications

• Minimum 4 years retail management experience.
• High school graduate or higher.
• Availability for nights, weekends, and holidays.

Responsibilities

• Elevate in-store experience by coaching associates and leaders to meet store goals and KPI.
• Develop and communicate store strategies aligned to company goals; foster growth and innovation.
• Deliver weekly/monthly/quarterly financial plans; adjust as needed.
• Recognize performance and address customer and associate feedback with urgency.
• Plan merchandise movement and inventory to respond to trends; oversee floor standards.
• Lead talent strategies, recruit and develop a diverse team; ensure policy adherence.

Skills

Customer service

Team leadership

Recruitment & coaching

Communication

Financial awareness

Scheduling

Operational excellence

Technology literacy

Adaptability

Education

High school diploma or equivalent

Job description

DSW Designer Brands in New York is seeking a Store Manager to lead a high-energy retail team and deliver a best-in-class customer experience. You will drive sales, coach associates, and execute store strategies that align with company goals.

Responsibilities include managing labor, inventory, and omni-channel activities while maintaining strong standards and policy adherence. A minimum of four years in retail leadership and the ability to work nights and weekends are required.