Store Leader & Customer Experience (Early Wage Access)

Lids; New York (NY); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Employee discounts and perks.

Career development opportunities and培训

Early Wage Access options

Job summary

Lids is seeking an Assistant Store Manager to lead daily operations at our New York location. You will supervise the store team, drive sales, ensure excellent customer service, and maintain visual merchandising to reflect brand standards.

Responsibilities include scheduling, training, inventory control, and enforcing company policies to deliver a top-notch retail experience for fans and customers.

Qualifications

• Experience leading a retail team and achieving sales KPIs.
• Strong customer service and communication skills.
• Ability to manage store operations and staff scheduling.
• Experience with loss prevention and inventory control.

Responsibilities

• Lead and supervise store team to meet sales targets.
• Act as manager on duty and handle scheduling issues.
• Deliver exceptional customer service and store experiences.
• Maintain visual merchandising and store cleanliness.
• Oversee inventory, pricing changes, and product counts.
• Recruit and train store personnel and enforce policies.

Skills

Leadership

Sales & KPIs

Customer service

Team training

Store operations

Job description

Lids is seeking an Assistant Store Manager to lead daily operations at our New York location. You will supervise the store team, drive sales, ensure excellent customer service, and maintain visual merchandising to reflect brand standards.

Responsibilities include scheduling, training, inventory control, and enforcing company policies to deliver a top-notch retail experience for fans and customers.