Store Leader, Customer Experience & Coaching

SKIMS; Center (NE); On-site; USD 64,000 - 79,000; Full time

Benefits offered by this job

401(k) plan

Generous employee discount

Paid Time Off

Health, Dental, Vision, Life Insurance

Job summary

SKIMS is seeking an Assistant Store Leader focused on Customer Experience in Center, NE. You will partner with the Store Leader to elevate guest interactions, coach the team, and drive sales in a fast-paced environment.

You will own the sales floor, analyze KPIs, deliver real-time coaching, and ensure the store reflects SKIMS values. This role requires strong communication, inclusivity, and a passion for exceptional customer experiences. Evening/weekend availability is required.

Qualifications

• 2–4 years of retail leadership experience
• Proven ability to own the sales floor and drive engagement and conversion
• Real-time coaching and feedback that elevates team performance
• Strong understanding of sales KPIs and data-driven coaching
• Adapt coaching style in a fast-paced environment
• Excellent interpersonal and communication skills
• Genuine passion for creating personalized customer experiences
• Able to stand, move, and lift up to 40 pounds regularly

Responsibilities

• Lead the store with a Customer Obsessed mindset and set the tone for inclusive experiences reflecting SKIMS values
• Own the sales floor, engage with customers, and drive conversion
• Coach team on product knowledge, styling, and consultative selling using data to identify opportunities
• Provide in-the-moment feedback to sharpen skills and boost confidence
• Balance urgency with an elevated floor experience during peak times
• Lead by example on the sales floor and support Supervisors and Team Members
• Foster learning agility and open dialogue
• Analyze sales data with ASL team to adjust strategies for productivity and profitability
• Ensure a welcoming, well-maintained store environment and clear communications

Skills

Retail leadership

Sales coaching

Customer engagement

KPIs & data

Job description

SKIMS is seeking an Assistant Store Leader focused on Customer Experience in Center, NE. You will partner with the Store Leader to elevate guest interactions, coach the team, and drive sales in a fast-paced environment.

You will own the sales floor, analyze KPIs, deliver real-time coaching, and ensure the store reflects SKIMS values. This role requires strong communication, inclusivity, and a passion for exceptional customer experiences. Evening/weekend availability is required.