Store Leader & Customer Experience Coach

Lids; Bloomington (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision

Retirement plan

Employee discount

Paid Time Off

Career development

Early Wage Access

Uncapped monthly bonus potential

Job summary

Lids is seeking an Assistant Store Manager in Bloomington, IN to lead store operations, coach team members, and ensure exceptional customer experiences. You will drive sales, manage daily procedures, and uphold visual merchandising standards while maintaining policy compliance and a positive work environment.

Ideal candidates bring retail supervisory experience, strong communication skills, and the ability to partner with Store Manager to meet performance goals in a fast-paced environment.

Qualifications

• Proven ability to drive sales while minimizing loss.
• Strong interpersonal and verbal communication skills.
• Capacity to work independently and supervise a team.

Responsibilities

• Lead store team to achieve sales targets and deliver exceptional customer service.
• Coordinate scheduling, training, and performance management for staff.
• Maintain store standards: merchandising, cleanliness, signage, and policy adherence.
• Oversee cash handling, opening/closing procedures, and inventory controls.

Skills

Sales results

Interpersonal skills

Supervision

Job description

Lids is seeking an Assistant Store Manager in Bloomington, IN to lead store operations, coach team members, and ensure exceptional customer experiences. You will drive sales, manage daily procedures, and uphold visual merchandising standards while maintaining policy compliance and a positive work environment.

Ideal candidates bring retail supervisory experience, strong communication skills, and the ability to partner with Store Manager to meet performance goals in a fast-paced environment.