Store Leader & Coach - Sales, Ops & Customer Experience

Lids

Eden Prairie (MN)

On-site

USD 25,000 - 33,000

Full time

15 hours ago
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Benefits offered by this job

Generous employee discount and perks
Career development and training
Collaborative and team-oriented work
Early Wage Access options

Job summary

Lids Sports Group is seeking an Assistant Store Manager to lead daily store operations, train and motivate staff, and deliver exceptional customer service.

You will drive sales, manage scheduling, oversee inventory, and ensure standards are met. This role reports to the Store Manager and requires strong teamwork. The position offers growth opportunities and benefits such as employee discounts.

Qualifications

  • Proven ability to drive sales while minimizing loss.
  • Excellent interpersonal skills and clear verbal communication.
  • Ability to work independently without supervision.

Responsibilities

  • Act as Manager on duty for scheduling issues and customer complaints.
  • Lead store associates through training programs and set goals.
  • Recruit and train store personnel on operations and procedures.
  • Deliver exceptional customer service and drive KPI targets.
  • Maintain store inventory, conduct counts, and manage pricing changes.
  • Ensure proper cash handling and banking procedures.

Skills

Sales results
Interpersonal skills
Independence

Job description

Lids Sports Group is seeking an Assistant Store Manager to lead daily store operations, train and motivate staff, and deliver exceptional customer service.

You will drive sales, manage scheduling, oversee inventory, and ensure standards are met. This role reports to the Store Manager and requires strong teamwork. The position offers growth opportunities and benefits such as employee discounts.

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