Store Leader: Cash Handling & Customer Experience

CNG Holdings, Inc.; Montgomery (AL); On-site; USD 40,000 - 55,000; Full time

Job summary

CNG Holdings, Inc. is seeking an Assistant Store Manager in Montgomery, AL to lead customer service excellence and ensure regulatory compliance. You will educate customers on our product portfolio and manage daily cash handling with accuracy.

The role emphasizes strong communication, dependable teamwork, and the ability to multitask in a fast-paced retail environment. Join a trusted financial services family and contribute to community impact.

Qualifications

• High school diploma or equivalent.
• 1+ year experience in sales, customer service, and/or cash handling.
• Strong customer service and communication skills.
• Proficient in Microsoft Office programs.
• Ability to multitask and work autonomously.

Responsibilities

• Serve and educate customers on products and services to meet their needs.
• Escalate issues to store manager or district officers if unresolved.
• Answer telephone inquiries and process applications or requests.
• Perform outbound calls for sales, courtesy, and collections per regulations.
• Resolve customer questions with clear, professional explanations.
• Interact with customers using active listening to confirm information.

Skills

Customer service

Active listening

Verbal & written communication

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is seeking an Assistant Store Manager in Montgomery, AL to lead customer service excellence and ensure regulatory compliance. You will educate customers on our product portfolio and manage daily cash handling with accuracy.

The role emphasizes strong communication, dependable teamwork, and the ability to multitask in a fast-paced retail environment. Join a trusted financial services family and contribute to community impact.