Store Leader: Customer Service & Cash Handling

Great Plains Specialty Finance Inc; Bay City (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

CNG Holdings, Inc. is seeking an Assistant Store Manager to serve as a front-line brand ambassador across its family of brands. You will ensure exceptional customer service, regulatory compliance, and effective cash handling in a retail setting.

The role requires strong communication, active listening, and the ability to multitask while maintaining accountability and focus. Travel within the district may be required and shifts will be scheduled as assigned.

Qualifications

• Minimum Education: High school diploma, GED, or equivalent experience.
• Strong customer service, active listening, and communication skills.
• Experience with sales, customer service, and cash handling preferred.
• Proficiency in Microsoft Office programs.
• Ability to multitask and work autonomously.

Responsibilities

• Present product options to customers to meet their needs.
• Escalate issues to supervisor or corporate office when needed.
• Answer inbound inquiries and process customer applications.
• Perform outbound calls for sales, courtesy, and collections per regulations.
• Ensure accurate cash handling and balance at day end.

Skills

Customer service

Cash handling

Active listening

Verbal and written communication

Multitasking

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is seeking an Assistant Store Manager to serve as a front-line brand ambassador across its family of brands. You will ensure exceptional customer service, regulatory compliance, and effective cash handling in a retail setting.

The role requires strong communication, active listening, and the ability to multitask while maintaining accountability and focus. Travel within the district may be required and shifts will be scheduled as assigned.