Store Leader: Finance & Customer Experience Champion

CNG Holdings, Inc.; Muscle Shoals (AL); On-site; USD 36,000 - 52,000; Full time

Job summary

CNG Holdings, Inc. is seeking an Assistant Store Manager in Muscle Shoals, AL. You will be a front-line brand ambassador, ensuring outstanding customer service and regulatory excellence while supporting store operations.

Responsibilities include informing customers about products, handling cash, addressing issues, and maintaining accurate records. Strong communication and multitasking are essential to success in this role.

Qualifications

• High school diploma, GED, or equivalent experience.
• 1+ year experience in sales, customer service, and/or cash handling preferred.
• Strong customer service, active listening, and verbal and written communication skills.

Responsibilities

• Serve and educate customers on products and services that meet their needs.
• Escalate issues to store manager and corporate when unresolved.
• Answer telephone inquiries and respond professionally to customers.
• Perform outbound sales, courtesy, and collection calls per regulations.
• Handle and count currency, balance receipts, and assist with cash discrepancies.

Skills

Customer service

Active listening

Verbal communication

Written communication

Multitasking

Cash handling

Education

High school diploma

GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is seeking an Assistant Store Manager in Muscle Shoals, AL. You will be a front-line brand ambassador, ensuring outstanding customer service and regulatory excellence while supporting store operations.

Responsibilities include informing customers about products, handling cash, addressing issues, and maintaining accurate records. Strong communication and multitasking are essential to success in this role.