Store Leadership: People-First Retail Leader

Carters Inc.; Troutdale (OR); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

30% brand discount

Education program and growth

Parental leave and PTO

Job summary

Carter’s Inc. is seeking an Assistant Store Manager to be the first face of the brand for growing families. You will lead a team, welcome customers, and showcase our baby essentials and apparel while maintaining an inclusive, high-energy store environment.

Responsibilities include coaching staff, driving KPIs, merchandising, and ensuring outstanding omnichannel service. Flexible hours and a 40% discount on Carter’s brands are among the perks for a dedicated leader.

Qualifications

• Minimum of 1 year of retail or related management experience.
• Strong leadership and customer engagement skills are essential.
• Proficiency with standard computer tools (Outlook, Excel) and store tech.
• Ability to lift up to 40 pounds, stand for long periods, and work flexible hours.

Responsibilities

• Execute workforce management to focus on customers on the sales floor.
• Welcome customers and help with Carter’s product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to achieve service standards and omnichannel experience.
• Analyze business performance and drive KPIs with the team.
• Assist Store Manager in recruiting, hiring, and developing staff.
• Plan and execute merchandising standards and promotions.
• Reduce loss via customer service and operational controls.

Skills

Retail management

Customer engagement

Leadership

Proficient computer skills

Communication

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s Inc. is seeking an Assistant Store Manager to be the first face of the brand for growing families. You will lead a team, welcome customers, and showcase our baby essentials and apparel while maintaining an inclusive, high-energy store environment.

Responsibilities include coaching staff, driving KPIs, merchandising, and ensuring outstanding omnichannel service. Flexible hours and a 40% discount on Carter’s brands are among the perks for a dedicated leader.